FAQs

Most people who tell us they are claustrophobic are still able to have their exam in our 3T MRI. If you feel anxious at the start of the exam, we are able to provide a mild sedative, such as valium. If you do need a sedative, bring a driver to your appointment. Our open MRI is also available for patients who have extreme claustrophobia. 

The 3T provides the finest MRI images available anywhere in the world today. It is the most powerful magnet available for patient care. The anatomic detail it produces allows the radiologist to see abnormalities that may go undetected on lesser magnets. The 3T is a closed magnet, but the bore is wider and shorter than previous machines which makes it more friendly for claustrophobic patients. The open MRI allows the patient to see out into the room during the exam, allowing most claustrophobic patients to undergo their exam without medication. The images on the open MRI are excellent, but not like those on the 3T. The open MRI scan also will take about twice as long. 

The vast majority of patients with metal inside their body can still be scanned in MRI. Some exceptions include most pacemakers and many (but not all types) of stimulators. 

Dental work is safe for the MRI but some dental work can interfere with image quality if your head or neck is being scanned. 

Yes, we need an order from your doctor. The only exam we do not need an order for is a screening mammogram.

We will check your insurance benefits when you call to schedule. We usually know if we are enrolled in your insurance plan when you call since we take almost all types of insurance. However, if there is any issue after we contact your insurance company, we will call you back right away. 

Yes. To pay your bill online, please visit our billing website: https://www.patientnotebook.com/KenoshaRadiologyCenter/Enhanced/SendMoney/MakePayment

The American College of Radiology (ACR) sets standards and guidelines for radiology practices. To become ACR certified, a practice must meet or exceed the current recommendations for each modality, (e.g., MRI, CT, mammography, ultrasound, etc.). These include, but are not limited to, standards related to the equipment performance, image quality and staff qualifications.

If your exam is urgent, your doctor will get the results right away, usually before you leave KRC. For routine exams, your doctor will typically receive results within the same or next day. 

If you need images to take to your doctor or you just want a copy for yourself, we can create a CD before you leave KRC. This usually takes just a few minutes. When your report is finished, you can pick up a copy; we ask for 24 hours' notice.